Customer-controlled
Operate within your own cloud account. Your team controls infrastructure, identity, storage, encryption keys and operational access.
DEPLOYMENT
Dataroom is deployable enterprise software, with an isolated customer-controlled or dedicated data plane.
Operate within your own cloud account. Your team controls infrastructure, identity, storage, encryption keys and operational access.
Use an isolated environment dedicated to your organisation. Hosting and support responsibilities are defined in the agreed scope.
Customer document content and standing credentials do not enter a shared Octopus control plane by default.
CUSTOMER / DEDICATED ENVIRONMENT
OCTOPUS DELIVERY
Versioned softwareInstallation & upgrade toolingSecurity fixes & documentationDEPLOYMENT PROFILES
A single application node is permitted. Customer-controlled storage, identity, backup and installation acceptance still apply.
Planned and single-node failure downtime are explicit trade-offs.Adds multiple application replicas, shared state, database HA and observed failover to the Standard profile.
Availability claims depend on evidence from the exact installation.Requires the High availability profile, then adds a recovery strategy across a secondary region or account, including recovery and failback exercises.
Recovery targets and cross-region data flows must be agreed and tested.Hosting, on-call operations, mail relay and managed recovery are not automatically included in a software deployment. The service scope and responsibilities must be agreed and accepted separately.
Not by default. The normal delivery is isolated software in a customer-controlled or dedicated environment.
No standing access is required by default. Optional support access is approved and controlled by the customer.
No. Optional capabilities require explicit configuration and acceptance for the installation that enables them.
The reference environment is for internal testing and demonstration. Confidential customer material belongs only in an accepted customer installation.
A CLEARER WAY TO RUN DILIGENCE
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